We are proud of the careful attention we pay to the design, manufacture and testing of every firearm we produce. This attention to detail results in very few warranty inquiries. Typically, these inquiries are caused by improper handling or some other factor unrelated to our product. Please thoughtfully evaluate all possible causes of rifle functionality issues before making a warranty claim. After our initial 90-day unconditional guarantee expires, if a customer returns a firearm for evaluation and our inspection and testing prove it to be of proper manufacture, functionality and accuracy, we reserve the right to charge a nominal fee to cover the cost of the inspection and testing.
AllTerra Arms takes pride in providing some of the best performing products in the industry. We stand behind our products and are easy to work with. If a warranty claim is merited, we will make every reasonable effort to ensure your satisfaction.
AllTerra Arms guarantees only those products manufactured by the company. This warranty is only applicable to the original purchaser who has registered the firearm with AllTerra Arms, and is not transferable. To ensure your purchase is covered by our warranty, please fill out and return the warranty card at the rear of this manual within 30 days of delivery.
What Our Warranty Covers
Your AllTerra Arms firearm is warranted for a period of 5 years against defects in material and workmanship. If you believe the firearm is defective in any respect, it should be returned to us. If after receipt and inspection of the firearm, AllTerra Arms determines that there is a defect that occurred due to manufacturing, all parts and labor, or replacement or refund will be covered at our discretion.
What our Warranty Does Not Cover
- Any component not manufactured by AllTerra Arms
- Normal wear and tear to the finish of the rifle
- Cryogenically treated metal work
- Damage to the rifle that is determined by AllTerra Arms to be the result of abuse, neglect, misuse, corrosion, improper care, or careless or improper handling.
- Damage due to natural causes or damage during shipping
- Normal wear or barrel throat erosion
- Damage due to the use of wrong caliber ammunition, or ammunition other than high quality commercially manufactured ammunition in good condition
- Damage or malfunction due to alterations, unauthorized adjustments, parts replacement or service of the rifle by anyone other than an AllTerra Arms authorized technician.
Transportation to and from our repair facilities, government fees, damage caused by improper maintenance, damage caused by non-standard ammunition, modifications not performed by AllTerra Arms, unauthorized repair, misuse, abuse or alteration of the product voids this Limited Warranty. Consequential or incidental damages and/or expenses, or any other expenses are not covered by this warranty.
This warranty is not valid for sales outside the United States.
This warranty gives you specific legal rights. You may also have other legal rights, which vary from state to state. Some states do not allow limitation on how long an implied warranty lasts, in which case some of the above limitations or exclusions may not apply to you.
Customer Support and Repairs
If you have any questions about this manual, suspect a warranty problem, or need assistance with your AllTerra Arms rifle, please contact Customer Support at: firstname.lastname@example.org, or call us at (208) 608-5179. Please do not return any product to us without first contacting Customer Support and obtaining a Return Merchandise Authorization (RMA) number and shipping instructions.
If an AllTerra Arms representative determines that the rifle should be returned for service, you will be asked to ship the rifle back to the factory.
NOTE: Possession of a Federal Firearms License (FFL) is not required to ship the rifle. Federal law allows consumers to ship a firearm directly to the factory in the event of a warranty service claim. Please follow these instructions for shipping and handling:
- Before shipping, ensure that the rifle is unloaded.
- Pack your firearm carefully using a case designed for shipping rifles, preferably the AllTerra Arms case if you purchased one.
- Remove scope, slings and all other accessories unless an AllTerra Arms representative instructs you otherwise.
- Include the model number, serial number, description of damage or problem, name, return address, phone number, and under what circumstances the problem occurs.
- Keep a record of your serial number when returning the firearm.
- Clearly mark your return shipping address on the outside of the box and inside on your instruction sheet along with the RMA number provided to you by AllTerra Arms.
- Do not ship live ammunition with the rifle.
- Ship to the AllTerra Arms factory with adequate insurance to cover the value of the firearm Shipping address: 6898 S Supply Way, Ste 100. Boise, ID 83716
Limited 5-Year Warranty
Firearms and other products manufactured by Axial Precision, LLC (aka AllTerra Arms) are warranted to be free from defects in material and workmanship for 5 years from shipment of the product. This warranty is good only to the original purchaser and is non-transferable. Any suspected defect should be reported by the original purchaser to AllTerra Arms via written notice as provided below, or by contacting AllTerra Arms Customer Support. Any suspected defect will be evaluated by, and, if necessary remedied by AllTerra Arms. AllTerra Arms provides only the above-described warranty for defects in materials or workmanship. This warranty does not cover components not manufactured by AllTerra Arms, sales outside the United States, cosmetic defects, cryogenically treated metal work, or normal wear or barrel throat erosion.
THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT BY THE MANUFACTURER. THIS EXPRESS LIMITED WARRANTY IS THE ONLY WARRANTY ON THIS PRODUCT. NO EXPRESS OR IMPLIED WARRANTY IS OTHERWISE PROVIDED.
THIS PRODUCT IS SOLD ‘AS IS’ AND HAS NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. There are no warranties, which extend beyond the description on the face hereof.
UNDER NO CIRCUMSTANCES SHALL ALLTERRA ARMS BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS OR INJURY TO PERSON OR PROPERTY WHETHER AS A RESULT OF BREACH OF AN EXPRESS OR LIMITED WARRANTY, NEGLIGENCE OR OTHERWISE. Some States do not allow the exclusion of certain warranties or damages so these limitations may not apply to you.
AllTerra Arms shall not be responsible for injury, death, or damage to property and will not be responsible and excludes from any warranty, damages which are the result of, but not limited to or resulting from, either intentional or accidental discharge of this firearm, or from the operation or function of the firearm when used for purposes or subjected to treatment for which it was not designed. AllTerra Arms is not responsible for any and all damages involving the firearm which result from abuse, careless or improper handling, unauthorized adjustments or modifications, parts replacement, corrosion, neglect, ordinary wear and tear, for unreasonable or unauthorized use, if the firearm is inappropriately handled or disassembled or incompletely reassembled, or damaged by or from the use of wrong or improper ammunition, or the use of ammunition other than original good quality commercially manufactured ammunition, or any combination thereof. Any change to the basic construction of the firearm, in particular by the circumvention of safety devices, is strictly prohibited.
AllTerra Arms assumes no responsibility for resale or safe handling under local laws and regulations. AllTerra Arms will not honor claims involving this firearm for any reason or cause when such claims are made by the second or subsequent owner of the firearm. AllTerra Arms cannot control product handling after a firearm leaves the factory, please examine the firearm carefully at the time of purchase to ensure it is undamaged.
The manufacturer neither assumes nor authorizes any person to assume for the manufacturer any other liability in connection with the sale or use of the goods sold, and there are no oral agreements or warranties collateral to or affecting this agreement.
The manufacturer hereby gives notice that any statement made by the manufacturer in the sale of the goods shall not create any warranty that the goods shall be fit for any particular purpose. Statements or descriptions are informational only, and not made or given as a warranty of the good in any way.
Warranty claims are to be made in writing or by calling Customer Support. Warranty claims should state the model and serial number of the firearm concerned, along with a description of the problem, the date, and place where the problem arose. Please also provide proof of purchase if you have not previously submitted your Warranty Registration and Certificate of Ownership form. If an AllTerra Arms representative determines that the rifle should be returned to the factory for evaluation, you will be provided a Return Material Authorization number (RMA) along with shipping instructions to the factory. AllTerra Arms recommends that the owner insure the firearm prior to shipping. AllTerra Arms will not be responsible for freight costs or loss or damage that occurs in transit.